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FAQ

  • Q Can you adjust product thickness and weight for hotel slippers?

    A Absolutely. We customize slipper weight and thickness to match your hotel budget and guest experience needs.
  • Q Do you supply for hotel distributors as well as hotels?

    A Yes. We serve hotel groups, resorts and wholesale distributors worldwide.
  • Q Can you combine different hotel items into one container shipment?

    A Yes. Mixed loading is available. We can pack slippers, bathrobes and linen goods in one container.
  • Q Are your hotel textiles safe and skin-friendly for guests?

    A All our hotel textiles pass OEKO-TEX testing, free of harmful chemicals, safe for guest use.
  • Q Can you produce hotel bathrobes and towels with custom logos?

    A Yes. OEM & ODM custom logo service is available for hotel bathrobes, towels and linen products.
  • Q Who pays for the sample shipping cost?

    A Buyers cover the courier freight. We can send samples via DHL, Fedex or UPS.
  • Q How long does custom sample making take?

    A Custom sample lead time is normally 5–7 working days after receiving your logo and requirements.
  • Q Can we customize hotel packaging bags for amenities?

    A Yes. We support custom printed packaging bags with your hotel logo for slippers, bathrobes and textiles.
  • Q Can you make eco-friendly / biodegradable hotel slippers?

    A Yes. We offer sustainable biodegradable slippers made from natural cotton,plant fiber,raw cotton pad,sugarcane pulp  and cork sole materials, meeting global environmental regulations.
  • Q What hotel amenity products do you supply besides slippers?

    A Besides custom hotel slippers, we also produce hotel bathrobes, towels, bed sheets, duvet covers and other guest room textiles for hospitality clients.
  • Q What if there are quality problems after delivery?

    A We take full responsibility for our product quality. If defects are caused by us, we will replace goods or offer compensation as agreed. Your satisfaction is our priority.
  • Q What certifications does your factory hold?

    A We are certified with SGS, OEKO-TEX, EUIPO Design Registration, SMETA Sedex, Disney FAMA and more.
  • Q How do you control product quality?

    A We follow strict QC procedures. Raw materials are screened carefully. Our QC team inspects every production stage (cutting, sewing, packaging), plus random final inspection before shipment.
  • Q Which trade terms do you support?

    A Most clients choose FOB. We also offer EXW and CIF.
  • Q What is your lead time?

    A Lead time depends on order quantity and custom details. Normally 30–40 days.
  • Q How can I get your e-catalog?

    A Email us to receive our latest digital catalog of hotel amenities.
  • Q How can I get hotel slipper samples?

    A We provide samples for quality verification. Samples are generally free. Contact our sales team for details.
  • Q What is your price?

    A Pricing depends on order quantity and custom specifications. Email our sales team. We will send quotation within 24 hours. For urgent inquiries, reach us via WhatsApp.
  • Q What is your factory MOQ?

    A MOQ starts at 5000 pairs. MOQ varies by product. Feel free to contact our sales team
  • Q Can you print or embroider our hotel logo on hotel slippers?

    A Yes. Multiple logo techniques available: hot stamping, screen printing, embroidery and woven labels. Send your artwork to get quotation.
  • Q What materials are available for hotel slippers?

    A We supply many fabric options for different hotel tiers & budgets: coral fleece, terry cloth, non-woven, cotton velvet,velour, waffle fabric, cotton and more. Share your needs for details.
  • Q Can you do OEM/ODM orders?

    A Yes. We specialize in OEM & ODM custom hotel amenities. We can customize materials, sizes, colors, logos and packaging, or develop new designs based on your requirements.
  • Q Where is your factory located? Can I visit it?

    A Our factory is in Yangzhou, Jiangsu, China — China’s major hotel supplies manufacturing hub. You are welcome to visit our factory. Please contact us in advance to arrange factory tour and pickup service.
  • Q Are you a factory or a trading company?

    A

    Mingchi is a direct manufacturer with over 20 years of experience making disposable hotel slippers, bathrobes,hotel textiles and hotel guest amenities. We own full production lines, strict QC systems and a professional export team.

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